Refund & Return Policy

At SmoothRideGarage, customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order, subject to the conditions below.

Return Conditions

To be eligible for a return, items should generally:

- Be unworn and unused.
- Be in their original condition.
- Have original tags attached, where applicable.
- Be returned in suitable original packaging.
- Not show signs of washing, damage, alteration, or excessive use.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene, safety, or other applicable restrictions. Any applicable exclusions will be clearly stated on the relevant product page.

Return Request

To request a return, please contact us at servicesmoothridegarage@outlook.com within 30 days of receiving your order.

Please include your order number, the item(s) you wish to return, and the reason for the return.

Do not send items back before receiving return instructions from our customer service team.

Return Shipping Costs

Unless an item is defective, damaged, incorrect, or otherwise covered by our return policy, the customer may be responsible for the return shipping costs.

If the return is due to an error on our part, we will review the case and provide appropriate instructions.

Refunds

Once the returned item has been received and inspected, we will notify you of the result.

If your return is approved, the applicable refund will be issued to the original payment method.

Refund processing times may vary depending on the payment provider or financial institution.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at servicesmoothridegarage@outlook.com and provide your order number and clear photos of the item.

We will review the issue and provide appropriate assistance.